Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Free delivery for orders over $50

$4.95 for members

$9.95 for non-members

Which payment methods are accepted in the Online Shop?

Why accept credit card payments using Stripe, plus we accept Paypal

How long will delivery take?

Our coffee is fresh from the roaster, so may take up to 5 days to leave our warehouse.

How secure is shopping in the Online Shop? Is my data protected?

Your data is very secure, we don’t store your credit card details or email address on our site.

What exactly happens after ordering?

We gather up your order fresh from each roaster and despatch it to you as quickly as we can.

Do I receive an invoice for my order?

Yes, you’ll receive an order confirmation plus an invoice.

Send us an email

Phone

02 9986 3057